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Human manipulation

Vishing

Voice phishing

A fraudulent phone call impersonating a bank, public authority or technical support.

Fiche de sensibilisationPrête à diffuser à vos équipes ou clients

MIGHT YOU BE AFFECTED?

Turn knowledge into action.

How does this work?

The attacker creates a crisis and may spoof the caller ID to gain trust.

REAL-WORLD EXAMPLE

« A fake bank adviser asks you to approve a transaction, supposedly to cancel a fraud. »

Typical sequence

  1. 1Impersonate a service
  2. 2Put the target under pressure
  3. 3Collect codes or secure transaction approvals

Warning signs

  • Request for a secret code
  • Pressure not to hang up
  • Credible caller ID but a forceful script

How to protect yourself

  • Hang up and call the official number yourself
  • Never approve a transaction on the caller's instructions
  • Notify your bank promptly

If you think you are affected

Stop the affected activity, isolate exposed devices or accounts, preserve evidence, revoke suspicious access and contact the appropriate security professional.

Get help

Last updated: 6 September 2026