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Human manipulation

Social engineering

Social engineering

Manipulating someone into revealing information, granting access or taking an unsafe action.

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MIGHT YOU BE AFFECTED?

Turn knowledge into action.

How does this work?

The attacker exploits trust, urgency, authority, fear or curiosity rather than a technical flaw.

REAL-WORLD EXAMPLE

« Someone poses as IT support and asks for a login code received by text. »

Typical sequence

  1. 1Gather information about the target
  2. 2Create a credible story
  3. 3Apply pressure for a quick action

Warning signs

  • Unusual urgency
  • A request for a secret or code
  • An identity that is difficult to verify

How to protect yourself

  • Verify through another channel
  • Never disclose an MFA code
  • Report unusual requests

If you think you are affected

Stop the affected activity, isolate exposed devices or accounts, preserve evidence, revoke suspicious access and contact the appropriate security professional.

Get help

Last updated: 6 September 2026